Shipping policy

Please allow 1 - 2 days to process your order. Expect an email within 2 days to let you know your order is on the way!

We do not ship outside of the United Kingdom at this time.

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping Option	Estimated delivery time	Cost
Tracked 24	24 hours	£4.79
Tracked 48	48 hours	£3.89
Royal Mail 1st Class	1 day	£4.59
Royal Mail 2nd Class	2 -3 days	£3.69

 

Refunds & Returns

We accept returns up to 30 days after delivery. If the item is unused and in its original condition, we will refund the full order amount (excluding original postage costs).

In the event that your order arrives damaged in any way, please email us as soon as possible at info@theambientglow.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@theambientglow.co.uk.